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Shop by chat.
See how it works
Download the app
Shop by chat.
See how it works

We’ll find, buy and deliver products from any store within an hour of your choice.

The easiest way to shop

Make a request by instant message and tap confirm to place an order. It's as easy as texting a friend.

Operators find it for you

Our operators are on call to order products from any store to get you what you need when you need it.

Photo Shopping takes
on a whole new meaning

Simply send a picture of something you’re looking to buy and we’ll get it arranged for you in a snap.

Delivery within a one-hour
window of your choice

Our dispatchers can deliver same day across London at times that work for you, with your busy schedule in mind.

What are customers requesting?

  • Klippan two-seat sofa in flackarp grey from IKEA
  • Ray Ban Wayfarer Sunglasses in Black Matte from Selfridges
  • Box of 12 assorted macarons from Pierre Hermé Paris
  • Devialet Phantom in Silver from the Apple Store

Retail Products From Any Store

If it’s available in stores across London we can have it delivered right away.

Frequently Asked Questions

How does Dispatch work?

Using the app, just make a request for something you’re looking for, and we will find, buy and deliver it to you. Once you've been given the price quote, just pay with a tap, and sit back and wait for it to be delivered.

How much does Dispatch charge?

Dispatch is free to download, and messages and requests are always free to make on the app. We show you a full price breakdown for the item and delivery before you order.

How does Dispatch take payments?

We ask you to save your debit or credit card details on the app, however we do not store any information on our server. All card details are stored using bank-level security and payments are processed via our payment processing partner who are one of the leading card processing firms in the world.

Where is Dispatch currently available?

We're currently available across London zones 1 & 2 from 10am to 10pm, and aim to take Dispatch global in the near future.

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